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ACD・アナウンスを一括して登録するには
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| 「メニュー」→「一括登録」を押下します。
| 業務グループは作業を行う前に登録しておく必要があります。
| 音声アナウンスを設定する場合、作業を行う前に音声ファイルを登録しておく必要があります。

**ダウンロード**

ACD・アナウンス設定のcsvファイルをダウンロードします。

**csvファイルフォーマット例**

- **出力された業務グループid、業務グループ表示名は変更しないでください。**
- **業務グループの追加はできませんので、行を追加しないでください。**
- **業務グループの削除はできませんので、行を削除しないでください。**

.. csv-table:: 

 "業務グループid","業務グループ表示名","ACDルール","同一担当者優先","重み付け","最大待ち呼数","呼分配実行間隔（秒）","応答タイムアウト(秒)","応答タイムのリセット","ビジータイムアウト","着信許可","保留許可","着信アナウンス選択","待ちうけ方式","呼出音継続時間（秒）","切断アナウンス選択","混雑時アナウンス","再生間隔（秒）","アナウンスの中断","アナウンスの初回再生","待ち順の通知間隔(秒）","予想待ち時間通知","秒の丸め込み（秒）","応答アナウンス選択","遅延着信時間（秒）","待ち時間通知","自動ワーク","後処理時間（秒）"
 "固定値","固定値","※1参照","半角数字","半角数字","半角数字","半角数字","半角数字","yes/no","yes/no","※2参照","※2参照","※3参照","※4参照","半角数字","※3参照","※3参照","半角数字","yes/no","yes/no","半角数字","yes/no","半角数字","※3参照","半角数字","yes/no","yes/no","半角数字"
 "a_acd_01","業務グループA","一斉着信","0","0","0","1","80","yes","yes","yes","yes","着信時アナウンス01","呼び出し音","0","切断時アナウンス01","","0","no","no","0","no","0","応答時アナウンス01","1","no","no","0"
 "a_acd_02","業務グループB","ラウンドロビン","10","0","0","1","120","yes","yes","yes","yes","着信時アナウンス02","外線着信保留","10","","混雑時アナウンス02","60","yes","yes","0","no","0","応答時アナウンス02","1","no","no","20"
 "a_acd_03","業務グループC","待機時間","90","0","0","1","20","yes","yes","yes","yes","着信時アナウンス03","外線着信保留","60","","混雑時アナウンス03","60","yes","yes","0","no","0","応答時アナウンス03","1","no","no","20"
 "a_acd_04","業務グループD","呼数平均","0","0","0","1","20","yes","yes","yes","yes","着信時アナウンス04","外線着信保留","60","切断時アナウンス04","混雑時アナウンス04","60","yes","no","0","no","0","","1","no","no","0"
 "a_acd_05","業務グループE","ランダム","0","10","0","1","20","yes","yes","yes","yes","着信時アナウンス05","呼び出し音","0","切断時アナウンス05","","0","no","no","0","no","0","","1","no","no","0" 

| ※1 ACDルール：一斉着信、ラウンドロビン、待機時間、呼数平均、ランダム
| ※2 着信許可：yes(着信を許可します)、no(メンバが存在しない場合は切断します)
|     保留許可：yes(メンバが存在しない場合は切断します)、no(着信を許可します)
| ※3 音声ファイル登録で設定した名前を設定してください。
| ※4 待ちうけ方式：呼び出し音、外線着信保留音


**csvファイル登録**

参照されたファイルで読み込みACD・アナウンスを更新します。