================================ IVRを一括して登録するには ================================ | 「メニュー」→「一括登録」を押下します。 | IVRパラメータでIVR全体の設定を行ってから、IVRノードでIVRアイテムの設定を行います。 **ダウンロード** ACD・アナウンス設定のcsvファイルをダウンロードします。 **csvファイルフォーマット例** - **IVRパラメータでIVRは削除できませんので、行を削除しないでください。** - **IVRパラメータのフローidが空白の場合はIVRを新規登録します。** - **IVRノードは登録済みのノードをすべて削除してからcsvファイルの内容を登録します。変更しないノードはそのままにしてください。** .. csv-table:: **IVRパラメータ** "フローid","フロー名","説明","DTMFタイムアウト","ダイヤルタイムアウト","言語" "固定値","全角可能","全角可能","半角数字","半角数字","日本語/英語" "1","問い合わせIVR","商品問い合わせのIVR","無制限","無制限","日本語" "2","時間外対応IVR","17:00~9:00までのIVR","10","無制限","日本語" "3","キャンペーンA","キャンペーンAのIVR","10","10","日本語" "","キャンペーンB","キャンペーンBのIVR","10","10","日本語" "","キャンペーンC","キャンペーンCのIVR","5","5","日本語" | | | .. csv-table:: **IVRノード** "フローid","ノードid","枝","ivrアクション","param1","param2","param3","param4","param5","次ノードid" "半角数字","半角英数字","文字列","※1参照","文字列","文字列","文字列","文字列","文字列","半角英数字" "64","1","","GET_DTMF","/var/lib/asterisk/sounds/infinitalk/sound0009","DISALLOW","Array","","","516f5bcc3b32a" "64","516f5bcc3b32a","1","サウンド再生","/var/lib/asterisk/sounds/infinitalk/sound0009","DISALLOW","","","","516f5bd1b666f" "64","516f5bd1b666f","","切断","","","","","","-1" "64","516f5bcc3b32a","2","DTMF入力","/var/lib/asterisk/sounds/infinitalk/sound0009","1","","","","516f5c8b96377" "64","516f5c8b96377","OK","切断","","","","","","-1" "64","516f5c8b96377","TIMEOUT","切断","","","","","","-1" "64","516f5bcc3b32a","3","ダイヤル","Local","i_context_01","9901","","","516f5b8b965f5" "64","516f5b8b965f5","TIMEOUT","切断","","","","","","-1" "64","516f5bcc3b32a","DEFAULT","切断","","","","","","-1" "64","516f5bcc3b32a","TIMEOUT","切断","","","","","","-1" | ※1 ivrアクション:・サウンド再生、DTMF分岐、DTMF入力、ダイヤル、グループ着信、ボイスメール、AGI、切断、戻る、評価、カウンタ、番号発声、変数設定、現在日時で分岐、ルート分析、日時発声、オプション **csvファイル登録** 参照されたファイルでIVRを更新します。